Privacy Policy (California Notice)

Effective Date: March 1, 2026

Welcome to AppianCare (“Company,” “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit www.appiancare.com, and explains your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Categories of Personal Information We Collect

Under California law, we disclose the categories of personal information we collect:

a. Identifiers

  • Name

  • Email address

  • Phone number

  • IP address

b. Internet or Network Activity

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

c. Commercial Information

  • Records of services requested or interactions with us

d. Professional or Employment Information

  • Company name

  • Job title (if provided)

e. Inferences

  • Preferences or interests based on website interactions

2. Sources of Personal Information

We collect information from:

  • Directly from you (forms, inquiries)

  • Automatically through website usage (cookies, analytics)

  • Third-party service providers (e.g., analytics tools)

3. How We Use Personal Information

We use your information to:

  • Provide and operate our services

  • Respond to inquiries and support requests

  • Improve website functionality and performance

  • Send communications (including marketing, where permitted)

  • Detect and prevent fraud or security incidents

  • Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Service Providers / Contractors (hosting, analytics, CRM tools)

  • Legal Authorities when required by law

  • Business Transfers (mergers, acquisitions)

We do not sell your personal information.

We also do not share personal information for cross-context behavioral advertising unless explicitly disclosed and consented to.

5. Data Retention

We retain personal information only as long as necessary for:

  • Business purposes outlined in this policy

  • Legal and regulatory compliance

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

a. Right to Know

You can request:

  • Categories of personal information collected

  • Sources of information

  • Business purpose for collection

  • Categories of third parties we share with

b. Right to Access

You may request a copy of the personal information we have about you.

c. Right to Delete

You may request deletion of your personal information, subject to legal exceptions.

d. Right to Correct

You may request correction of inaccurate personal information.

e. Right to Opt-Out

You have the right to opt out of:

  • Sale of personal information

  • Sharing of personal information (if applicable)

We do not sell your data, but you may still submit a request.

f. Right to Limit Use of Sensitive Personal Information

If we collect sensitive personal data (e.g., healthcare data), you may request limitations on its use.

g. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

7. How to Exercise Your Rights

You may submit requests by:

We will verify your identity before processing requests and respond within the time required by law (typically 45 days).

You may also designate an authorized agent to submit requests on your behalf.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality

  • Analytics

  • Performance improvements

You can manage cookie preferences through your browser settings.

9. Sensitive Personal Information (If Applicable)

If we collect sensitive personal information (such as healthcare-related data), we:

  • Use it only for necessary business purposes

  • Apply enhanced protections

  • Comply with applicable laws (including HIPAA where applicable)

10. Children’s Privacy

We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

12. Contact Information

If you have questions or wish to exercise your rights:

AppianCare
Email: Info@appiancare.com
Website: www.appiancare.com

Terms and Conditions

Appian Management Inc,

1. By subscribing, you authorize Appian Management to send recurring automated messages to this number.

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@AppianCare.com.

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you.  If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy above.